Sapphire Systems, a leading provider of enterprise software applications and digital operating technology, today announced that it has extended its portfolio of digital platforms through the acquisition of ITOM Solution, a leading UK-based ServiceNow specialist partner.

Backed by Horizon Capital, Sapphire’s strategy to accelerate growth both organically and through acquisition will deliver on the company’s vision to become the leader in the provision of digital operating platforms which reduce complexity, underpin transformation, and drive optimum performance.

ITOM Solution is a fast-growth and innovative provider of IT Operations Management, AiOps, Application Performance Management, and IoT cloud services. The company is a leading partner of ServiceNow, Cisco AppDynamics and Dynatrace, working with enterprise and high-dependency digital businesses to turn digital operations into a business advantage.

“I’m thrilled to welcome the ITOM Solution team to the Sapphire group at such an exciting time for the company and our customers,” comments Ian Caswell, CEO, Sapphire Systems. “Our acquisition of ITOM is pivotal in pursuing our vision to become a leading provider of digital operating platforms, which capitalise on the cloud to optimise the value of enterprise software investment while reducing both risk and cost. This dedicated focus on designing the very best digital workflows is set to help our customers drive innovation, create business value, and improve security and compliance.”

Ian CaswellCEO, Sapphire Systems

Luke Kingston, Partner, Horizon Capital, comments: “ITOM Solution has demonstrated fantastic levels of growth since its inception and is an exciting addition to the Sapphire Group. We are delighted to have supported Sapphire on this transaction and look forward to continuing to support the Group as the leading consolidator in its market.”

Luke KingstonPartner, Horizon Capital

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