Horizon-backed Totalmobile further strengthened its market-leading position with the acquisitions of both Lone Worker Solutions (LWS) and Software Enterprises (known as Global Rostering System (GRS)). The move adds further capability and scale to Totalmobile’s comprehensive, end-to-end suite of Field Service Management software solutions. The acquisitions will also create 25% additional revenue growth and circa 30% increase in ARR – making Totalmobile one of the largest independent FSM companies globally.
The lone worker technology provided by LWS is currently being used by over 70,000 field-based workers. LWS provides access to safety alerts, status updates and locational information to support staff who are operating in high risk environments or undertaking sensitive activities. The software is also used to support employee wellbeing and provide compliance assurance across a diverse range of enterprise level customers including Network Rail, Mitie and Centrica.
A market leader in the provision of feature-rich rostering technology, GRS enables organisations to build efficient staff rosters, that ensure the right staff, with the appropriate skills are assigned to the required locations and shifts. Its solutions, which are currently being used to roster over 100,000 Emergency Services field-workers in the UK, also enhances the management of timesheet, absence and sickness, thus enabling increases in workforce capacity and efficiency.
The highly capable technologies provided by LWS and GRS will be rebranded and launched as Totalmobile’s “Protect” (lone worker) and “Organise” (mobile worker rostering) products. Both “Protect” and “Organise” will be integrated into the organisation’s comprehensive suite of SaaS Field Service Management products, which span mobile working (Mobilise), workforce scheduling (Optimise), job management (Connect), data analytics (Insight) and IoT (Sense).
The addition of these new products into the Totalmobile product offering fits with Totalmobile’s clearly articulated strategy of becoming the preeminent Field Service Management provider within the UK’s Public Services, Housing, Property and Facilities Management, Infrastructure, Transport and Logistics sectors.
Mark Rogerson, Chair of Totalmobile commented: “Following a transformational 2019, which saw Totalmobile deliver 70% revenue and 295% EBITDA growth, the acquisitions of Lone Worker Solutions and Global Rostering System creates further scale, offers entry into new market verticals and brings new, market-leading technology to enhance Totalmobile’s market-leading FSM product suite.
Jim Darragh, CEO of Totalmobile, said: “After two highly accretive acquisitions in 2019, and on the back of our exceptional financial performance in FY2019, we are delighted to welcome LWS and GRS to Totalmobile. Enabling remote working is a key efficiency driver for many organisations. The ability to effectively roster staff is a core element of delivering field services, but it is also essential that systems are in place to manage the unique risks presented, to protect the health, safety and well-being of employees.”
Jeremy Hand, Managing Partner of Horizon Capital said:”These two acquisitions add new and class-leading capabilities to Totalmobile’s already highly-differentiated product stack – further cementing its position as a leading European provider of FSM software.”